SOLUTIONS & USE CASES

Built for Real E-commerce Objectives

Tailored workflows designed specifically for DTC brands, multi-brand retailers, and marketplace sellers.

RETENTION & LOYALTY

Prevent Churn Before It Happens

Detect slipping purchase velocity weeks before customers disappear. Automatically flag at-risk cohorts and trigger targeted win-back campaigns.

-28% Churn Rate
3.4x ROI on Win-backs
CUSTOMER LIFETIME VALUE

VIP Maximisation & High-Yield Upgrades

Identify the top 10% of customers that generate 40%+ of your profit. Provide white-glove treatment and curated bundles tailored to high spenders.

+45% LTV Growth
82% VIP Retention
MARKETING EFFICIENCY

Eliminate Spray-and-Pray Ad Spend

Stop spending acquisition dollars on churned audiences. Sync hyper-specific cohorts directly to Meta Ads, Google Ads, and Klaviyo campaigns.

-35% CAC
2.1x ROAS on Cohorts
MERCHANDISING & EXPANSION

Cross-Selling & Category Expansion

Discover which products act as gateway items to high-value loyalty. Target one-time purchasers with the exact SKU proven to unlock repeat orders.

+22% Repeat Purchase Rate
+18% Basket Size

Transform your customer data today

Experience the power of automated segmentation and predictive analytics on your store.

Launch CustomerIQ